Resolved Issue on black screen & crash on RTX 40/50 Series Graphics Cards
Hello Dragon Hunters!
We’ve identified and resolved an issue where players experience at the launch of the game, getting a black screen followed by a crash on RTX 40-series, and potentially RTX 50-series, graphics cards.
This issue was related to Nvidia’s Frame Generation and Reflex settings. Therefore, we have disabled this option until we find a fix that will allow us to re-enable it.
If you’ve experienced this issue, you should be able to play as the problem should now be resolved.
If the problem persists or you encounter other bugs, please don’t hesitate to check:
my.nacongaming.com/support/game/dragonkin
Or contact us on:
www.nacongaming.com/contact
Join us on our Discord if you need real-time support, give us feedback or discuss with the community!
Thank you for your patience and understanding, as well as your assistance in resolving this issue.
We’ve identified and resolved an issue where players experience at the launch of the game, getting a black screen followed by a crash on RTX 40-series, and potentially RTX 50-series, graphics cards.
This issue was related to Nvidia’s Frame Generation and Reflex settings. Therefore, we have disabled this option until we find a fix that will allow us to re-enable it.
If you’ve experienced this issue, you should be able to play as the problem should now be resolved.
If the problem persists or you encounter other bugs, please don’t hesitate to check:
my.nacongaming.com/support/game/dragonkin
Or contact us on:
www.nacongaming.com/contact
Join us on our Discord if you need real-time support, give us feedback or discuss with the community!
Thank you for your patience and understanding, as well as your assistance in resolving this issue.