The Sims™ Legacy Collection News

Sul Sul, Simmers!

Thank you for your support as we continue to improve PC compatibility issues and community reported issues. We appreciate your patience and hope you’ve seen some good improvements over the last few weeks. Please continue to report any issues on the official EA Forums.

- The Sims Team

For the most current patch updates, please visit The Sims Game Info Hub here.

February 20, 2025 patch notes are viewable here.
February 12, 2025 patch notes are viewable here.
February 6, 2025 patch notes are viewable here.
February 4, 2025 patch notes are viewable here.

[h2]Fixed Issues: [/h2]

• General stability and performance improvements
  
• Some players had difficulty setting/changing the game language
  
• Some players had problems with with their game save directories not being recreated and, in some cases, causing a crash on the Steam platform
  
• In some situations the game would not recreate missing UserData folders. The game is now more robust in replacing missing UserData folder in the game save directory
  
• The game could sometimes take a very long time to launch
  
• A crash would occur when queuing certain events at the Goth house
  
• The game would crash on some computers that were waking from sleep
  
• Text/caption added to a snapshot would not be saved
  
• Family friend counter would sometimes be grey
  

[h2]General Notes: [/h2]

• Please note that The Sims (TS1) requires a Vulkan compatible GPU. Please check on your GPU manufacturer’s website to see if your GPU is compatible with Vulkan and ensure you are updated to the latest driver version.
  

There may be issues not listed here that are in the process of being addressed as certain issues require an extended investigation on our end. Even though these fixes may be in active review, it’s not a guarantee that we’ll have an immediate fix for it in an upcoming patch.

Please continue to share and report any issues on our forums, and join our official Discord community for tips, tricks, and news!

Dag Dag,

The Sims Team

https://store.steampowered.com/app/3314060/The_Sims_Legacy_Collection/

Bask in the nostalgia of The Sims™ by collecting five trading cards featuring characters you love.

https://store.steampowered.com/app/3314060/The_Sims_Legacy_Collection/

Sul Sul, Simmers!

We’ve loved seeing all the creative builds and memorable moments you're enjoying in these legacy titles! We’re continuing to address the major issues you've been reporting via the official EA Forums.

- The Sims Team

For the most current patch updates, please visit The Sims Game Info Hub here.

February 12, 2025 patch notes are viewable here.
February 6, 2025 patch notes are viewable here.
February 4, 2025 patch notes are viewable here.

[h2]Fixed Issues: [/h2]

• General stability improvements
  
• Addressed video player issues
  
• Performance improvement with AMD GPUs
  
• On some systems, walls, floors and other items might not appear on screen
  
• The game could crash when zooming in/out of Calamity Forest
  
• Child Sims would sometimes show a “Missing Animation” error when interacting with mail
  
• On some computers set to 2k resolution, visual artifacts or tearing could be present on various game screens
  
• The blue panel on the bottom of the screen did not properly fill the horizontal space
  
• Tiles near pool edges sometimes displayed as empty and grey
  
• The Burglar appearing could crash the game
  

[h2]General Notes: [/h2]

• The game by default adopts the aspect ratio of the monitor it is run on. The aspect ratio can now be specified with the launch option “-maxaspect::” (note that underbars ‘_’ can be used instead of colons). Examples: -maxaspect: 16:9, -maxaspect_4_3 or bespoke ones like -maxaspect: 16:10
  
  • Note that the option will only set the aspect of height to width. It will only restrict the maximum width - it can not increase it
    
  • In windowed mode, the window will run at the aspect ratio; at fullscreen black bars will fill the unused space of the monitor
    
  • This will mostly be useful in situations where your monitor (virtual or real) is very wide, but you want the game to be a more traditional aspect ratio
    
  • Note that there are limitations on how extreme a ratio this will accept
• There are some hardware configurations that we are seeing a disproportionate number of errors on and are actively investigating.
  
• Some players who have experienced problems with getting an error indicating a lack of Vulkan compatible devices have reported that in some cases removing "OpenCL™, OpenGL®, and Vulkan® Compatibility Pack" can resolve the issue
  
• We have received reports of “random flies” appearing. This is working as designed
  

There may be issues not listed here that are in the process of being addressed as certain issues require an extended investigation on our end. Even though these fixes may be in active review, it’s not a guarantee that we’ll have an immediate fix for it in an upcoming patch.

Please continue to share and report any issues on our forums, and join our official Discord community for tips, tricks, and news!

Dag Dag,

The Sims Team

https://store.steampowered.com/app/3314060/The_Sims_Legacy_Collection/

Sul Sul, Simmers!

We’re back with another update. Our team is working hard to resolve issues related to crashes and usability that have been reported in the community. Thank you for your continued reporting efforts via the official EA Forums!

- The Sims Team

For the most current patch updates, please visit The Sims Game Info Hub here.

February 6, 2025 patch notes are viewable here.
February 4, 2025 patch notes are viewable here.

[h2]Fixed Issues: [/h2]

• A memory issue could lead to various unexpected behaviors after playing for a period of time (random crashes, sluggish performance, missing objects, etc)
  
• A memory management issue could lead to random crashes when traveling between worlds
  
• The game could fail to launch on Snapdragon based computers in some situations
  
• The movie player is temporarily disabled while we address a stability issue. We will provide an update when we are able to restore it. While it is disabled, you will no longer see the intro logo splash
  
• The Relationship panel would show only five relationships
  
• A memory management issue could cause random crashes when zooming in/out of Calamity Forrest and other dense lots
  
• Blue panels that appear when selecting various game elements (e.g. grabbing an object) would not scale to fill the horizontal space
  
• Tiles around pool edges would sometimes appear grey
  
• Importing Sims or Households was looking in the wrong path. Sims and households to be imported can now be placed in “C:\Users\\Saved Games\Electronic Arts\The Sims 25\UserData\Import”
  
• Improved error reporting
  
• On several hardware configurations, the game would display a “Unable to find a suitable Vulkan device” error (AMD Radeon RX 5700 XT, NVIDIA GeForce RTX 2060, NVIDIA GeForce RTX 3060, and others)
  
• Spraying roaches (and other bugs?) was more difficult than it should have been
  
• “Work” and “School” icons were missing from Sims portraits
  

[h2]General Notes: [/h2]

• The game by default adopts the aspect ratio of the monitor it is run on. The aspect ratio can now be specified with the launch option “-maxaspect::”.
  Examples: -maxaspect: 16:9, -maxaspect: 4:3 or bespoke ones like -maxaspect: 16:10
  
  • Note that the option will only set the aspect of height to width. It will only restrict the maximum width - it can not increase it
    
  • In windowed mode the window will run at the aspect ratio; at fullscreen black bars will fill the unused space of the monitor
    
  • This will mostly be useful in situations where your monitor (virtual or real) is very wide, but you want the game to be a more traditional aspect ratio
    
  • Note that there are limitations on how extreme a ratio this will accept
    
• There are some hardware configurations that we are seeing a disproportionate number of errors on and are actively investigating. Systems based on Intel ARC GPUs, and NVIDIA T600 GPU laptops are being investigated
  
• Some players who have experienced problems with getting an error indicating a lack of Vulkan compatible devices have reported that in some cases removing "OpenCL™, OpenGL®, and Vulkan® Compatibility Pack" can resolve the issue
  
• We have received reports of “random flies” appearing. This is working as designed
  

There may be issues not listed here that are in the process of being addressed as certain issues require an extended investigation on our end. Even though these fixes may be in active review, it’s not a guarantee that we’ll have an immediate fix for it in an upcoming patch.

Please continue to share and report any issues on our forums, and join our official Discord community for tips, tricks, and news!

Dag dag,

The Sims Team

https://store.steampowered.com/app/3314060/The_Sims_Legacy_Collection/

Sul Sul, Simmers!

We hope you’ve been having a great time celebrating all of the Birthday festivities! We’re plugging away at reports of technical issues that some players have encountered in The Sims . Thank you for your support and continued reporting efforts via the official EA Forums, it really helps us identify and resolve issues.

- The Sims Team

For the most current bug updates, please visit The Sims Franchise forums here.
February 4, 2025 patch notes are viewable here.

[h2]Fixed Issues: [/h2]

• A memory issue could lead to various unexpected behaviors after playing for a period of time (random crashes, sluggish performance, missing objects, etc)
  
• The mood level arrows and mood bars had visual artifacts in some cases
  
• The mouse scroll wheel could take a lot of clicks to zoom
  
• Some players were encountering a “Vulkan device” error at launch
  

[h2]General Notes: [/h2]

• There are some hardware configurations that we are seeing a disproportionate number of errors on and are actively investigating. Systems based on Intel ARC GPUs, Snapdragon laptops with Qualcomm Adreno X1-85 GPU, NVIDIA T600 GPU laptops are being investigated
  
• Users that have experienced problems with getting an error indicating a lack of Vulkan compatible devices have reported that in some cases removing "OpenCL™, OpenGL®, and Vulkan® Compatibility Pack" can resolve the issue.
  
• When you want to import Sims or Houses, the game could look in the wrong directory to find them. You can now work around this by placing them in “Program Files/Maxis/The Sims/UserData/Import”
  
• We are investigating an issue where traveling between worlds can result in crashes in some situations
  

While some issues may not be listed here, they may still be in the process of being addressed. Some topics can require an extended investigation on our end, so even though these fixes may be in active review, it’s not a guarantee that we’ll have an immediate fix for it in the upcoming patch.

Please continue to share and report any issues on our forums, and join our official Discord community for tips, tricks, and news!

Dag dag,

The Sims Team