MapleStory News

Hi Maplers,

An issue where the Steadfast Child Gift Box rewarded from the Ghastly the Snowman event could be claimed repeatedly has been fixed. Upon further investigation of the issue, we discovered there were many instances of players that took advantage of the bug and abused it to receive rewards in excess of the intended amounts. Therefore, the following actions have been taken against these players in accordance with our policies:

1. Any accounts with more Steadfast Child Gift Boxes than what can normally be obtained per day have had their remaining boxes removed.
   
2. Accounts that exploited this issue will be reviewed and actions will be taken according to our policies.
   

The Steadfast Child Gift Boxes will be re-enabled on December 20 after maintenance. We apologize for the inconvenience to gameplay caused during this investigation, and will provide 30 Steadfast Child Gift Boxes to all players. These boxes can be claimed through the Gift Drop until December 22 at 23:59 UTC.

We would like to take this opportunity to remind players that exploiting in-game bugs for personal gain is strictly against our Terms of Service. We ask players to take care and avoid being penalized by refraining from such activities.

Thank you for your understanding and patience as we work to resolve this issue.

- The MapleStory Team

[Updated 10:40 AM PST] The scheduled minor patch has been completed and we have extended Cash Shop items in your inventory for 6 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you for your patience.

We will be performing a scheduled minor patch Friday, December 20, 2024 at 5:00 AM PST (8:00 AM EST / 2:00 PM CET / 12:00 AM AEDT December 21). We anticipate the maintenance to last approximately 6 hours, concluding around 11:00 AM PST (2:00 PM EST / 8:00 PM CST / 6:00 AM AEDT December 21).

Times:

Friday, December 20, 2024
PST (UTC -8): 5:00 AM - 11:00 AM
EST (UTC -5): 8:00 AM - 2:00 PM
CET (UTC +1): 2:00 PM - 8:00 PM 
AEDT (UTC +11): 12:00 AM - 6:00 AM (December 21)

• What will be unavailable:
  • All MapleStory game servers.
• Changes and Updates (Additional Changes TBA):
  
  • MapleStory will be updated to v.256.2.0.
  • Monthly Windows update.
  • Added the ability for pets to add the “Ferocious Eternal Armor Box” and the “Divine Eternal Armor Box” to the pet pick-up item exception list.
  • Adjusted the reset time for the “O Holy Fright” and “Slay Ride” minigames to coincide with weekly reset times.
  • Resolved an issue causing the client to crash when opening the Character Info UI while having a summoned Familiar and an empty Familiar Slot.
  • Resolved an issue where Normal Limbo listed the Grindstone of Life as a possible drop within the Maple Guide UI.
  • Resolved an issue causing Ornaments to drop only for the first character that accepted the "Do You Fear What I Fear" quest.
  • Resolved an issue displaying the incorrect number of clears needed for the Fright Totem in the "O Holy Fright" event.
  • Resolved an issue where incorrect rewards were displayed in the "Wicked Wonderland" Event Preview window.
  • Resolved an issue where some characters were unable to leave the "Dark Maplemas Eve" map through the exit portal.
  • Resolved an issue where the "[Luna Crystal] Fairy Tale Tea Time" quest was not appearing after equipping a pet from the Petite Luna pet series.
  • Resolved an issue where Neville was not selling Gold Emblems for Kanna, Hayato and Lynn characters.
  • Resolved an issue preventing some players from entering the Ghastly the Snowman portal.
  • Resolved an issue where Ornaments were dropping after 100 were collected for the “Do You Fear What I Fear?” event.
  • Resolved an issue causing the “Ghastly the Snowman” portal to appear after the 3 time limit per day has been reached.
  • Resolved an issue where the ‘?’ button in the “Do You Fear What I Fear?” event UI was displaying incorrect text.
  • Resolved an issue where Kanna characters were unable to complete the "[Silent Crusade] Strange Letter" quest.
  • Resolved an issue causing the Explorer Title's frame to display incorrectly when used with a Custom Title.
  • [Update 12/20/2024] Resolved an issue where players could continue fighting Limbo after reaching 1,000 Erosion while Dawn Shield or Altered Fate was active.

[Updated] The channel maintenance has been completed. Thank you for your patience.

We will be performing a scheduled Cash Shop maintenance on Thursday, December 19, 2024 at 5:00 AM PST (8:00 AM EST / 2:00 PM CET / 12:00 AM AEDT December 20). We anticipate the maintenance to last approximately 1 hour, concluding around 6:00 AM PST (9:00 AM EST / 3:00 PM CET / 1:00 AM AEDT December 20). This maintenance will not affect your access to play or log-in to MapleStory. 

Times:

Thursday, December 19, 2024
PST (UTC -8): 5:00 AM - 6:00 AM
EST (UTC -5): 8:00 AM - 9:00 AM
CET (UTC +1): 2:00 PM - 3:00 PM 
AEDT (UTC +11): 12:00 AM (December 20) - 1:00 AM (December 20)

• What will be unavailable:
  • Cash Shop and Billing/Payments.

Hi Maplers,

The Known Issues section focuses on the major issues that have significantly impacted the game and community, and which our team is actively addressing. Please note that while we aim to cover the most impactful issues, this list will not encompass every reported issue. Check back regularly for updates on the status of these issues and information on resolved issues, or any new issues that may have been added.

Here you'll find a list of known and resolved issues from the v.256 - The Dark Ride: Limbo update:

Known Issues:

• Common
  • Using the 'Skip' feature during a boss battle may sometimes increase the boss's attack frequency significantly. To prevent this while we investigate the issue, we recommend not using the 'Skip' option during boss fights.

Resolved Issues:

• December 20, 2024
  • Added the ability for pets to add the “Ferocious Eternal Armor Box” and the “Divine Eternal Armor Box” to the pet pick-up item exception list.
    
  • Adjusted the reset time for the “O Holy Fright” and “Slay Ride” minigames to coincide with weekly reset times.
    
  • Fixed the issue causing the client to crash when opening the Character Info UI while having a summoned Familiar and an empty Familiar Slot.
    
  • Fixed the issue where Normal Limbo listed the Grindstone of Life as a possible drop within the Maple Guide UI.
    
  • Fixed the issue causing Ornaments to drop only for the first character that accepted the "Do You Fear What I Fear" quest.
    
  • Fixed the issue displaying the incorrect number of clears needed for the Fright Totem in the "O Holy Fright" event.
    
  • Fixed the issue where incorrect rewards were displayed in the "Wicked Wonderland" Event Preview window.
    
  • Fixed the issue where some characters were unable to leave the "Dark Maplemas Eve" map through the exit portal.
    
  • Fixed the issue where the "[Luna Crystal] Fairy Tale Tea Time" quest was not appearing after equipping a pet from the Petite Luna pet series.
    
  • Fixed the issue where Neville was not selling Gold Emblems for Kanna, Hayato and Lynn characters.
    
  • Fixed the issue preventing some players from entering the Ghastly the Snowman portal.
    
  • Fixed the issue where Ornaments were dropping after 100 were collected for the “Do You Fear What I Fear?” event.
    
  • Fixed the issue causing the “Ghastly the Snowman” portal to appear after the 3 time limit per day has been reached.
    
  • Fixed the issue where the ‘?’ button in the “Do You Fear What I Fear?” event UI was displaying incorrect text.
    
  • Fixed the issue where Kanna characters were unable to complete the "[Silent Crusade] Strange Letter" quest.
    
  • Fixed the issue causing the Explorer Title's frame to display incorrectly when used with a Custom Title.
    
  • Fixed the issue where players could continue fighting Limbo after reaching 1,000 Erosion while Dawn Shield or Altered Fate was active.

• December 17, 2024
  • Fixed the issue where the Wicked Wonderland event reward text was incorrect.
  • Fixed the issue where Hyper Burning characters were unable to use Magnificent Growth Potions and Typhoon Growth Potions obtained from the Dark Maplemas box.
  • Fixed the issue where the 'Do You Fear What I Fear?' ornament count would reset upon logging in again.
  • Fixed the issue where the entry count for Ghastly the Snowman would reset upon logging in again.

[Updated 10:09 PM PST] The unscheduled channel maintenance has been completed. Thank you for your patience.

[Updated 5:23 PM PST] We will be delaying our upcoming Unscheduled Channel Maintenance to ensure stability. We will provide an updated time shortly and appreciate your patience, thank you.

[Updated 7:15 PM PST] We will be performing an Unscheduled Channel maintenance on today, December 17, 2024 at 8:00 PM PST (11:00 PM EST / 5:00 AM CET December 18 / 3:00 PM AEDT December 18). We anticipate the maintenance to last approximately 2 hours, concluding around 10:00 PM PST (1:00 AM EST December 18 / 7:00 AM CET December 18 / 5:00 PM AEDT December 18).

Times:

Tuesday, December 17, 2024
PST (UTC -8): 8:00 PM - 10:00 PM
EST (UTC -5): 11:00 PM - 1:00 AM (December 18)
CET (UTC +1): 5:00 AM (December 18) - 7:00 AM (December 18)
AEDT (UTC +11): 3:00 PM (December 18) - 5:00 PM (December 18)

• What will be unavailable:
  • Group A
    
    • Channels 1-10 on Scania, Elysium, Aurora, NA Burning, and Hyperion
    • Channels 1-5,11-15 on Luna and Solis
    • Channel 1-15 on Bera
    • Channels 1-20 on Kronos
    • Channel 1-5 on EU Burning
    • Cross World Party Quest
  • Group B
    
    • Channels 11-20 on Scania, Elysium, Aurora, NA Burning, and Hyperion
    • Channels 6-10, 16-20 on Luna and Solis
    • Channels 16-30 on Bera
    • Channels 21-40 on Kronos
    • Channel 6-10 on EU Burning
• Changes and Updates:
  • Resolved an issue causing the server to crash.
  • Resolved an issue where the reward text for the Wicked Wonderland event reward was incorrect.
  • Resolved an issue where Hyper Burning characters are unable to use Magnificent Growth Potions obtained from the Dark Maplemas box.
    • Any Growth Potion obtained from the Dark Maplemas box prior to the maintenance, cannot be applied to Burning characters.