DARKEST DAYS FAQ
Q. When will the Global Test start and end?
A. The Global Test will be available between Monday 2/24 @ 10:00 - Monday 3/3 @ 10:00 PT.
Q. How do I participate in the Global Test?
A. The Global Test is open to everyone. Please install the DARKEST DAYS Demo from Steam and enjoy the game.
Q: Will I be able to continue playing with my character after the Global Test?
A: All account data will be deleted after the testing period. You will not be able to continue playing with your game demo progress in the future.
Q: Are there purchases available during the Global Test?
A: There will not be any items available for purchase during the testing period. The store will however be functioning and items can be purchased with resources obtained through normal gameplay.
Q: How do I link my account so I can play on other platforms?
A: DARKEST DAYS supports login options via Google/Apple/Guest. To play on different platforms you will need to link your account with either Google/Apple. If you created a Guest account, you can link your account from within the in-game settings.
[How to link account when logged in as Guest]
- Account linking can be done through the in-game Tablet Menu -> Settings -> Account Menu
※ Note that all DARKEST DAYS account data will be deleted after the testing period.
※ The Tablet Menu can be accessed via the methods shown below.
- For PC, this menu can be accessed by pressing “ESC” on your keyboard.
※ If a character is created through Guest Login on PC, you will not be able to continue playing with the same character on mobile.
Q: Why is my game not running smoothly?
A: If your game is not running properly, please check the following:
1. Check to make sure you meet the minimum spec requirements:
[Minimum Specs]
- CPU: Intel i5 3570 / AMD FX 8350
- Memory: 8GB RAM
- GPU: GeForce GTX 1050ti / AMD Radeon RX 570
- Storage: 20GB
[Recommend Specs]
- CPU: Intel i7 7700 / AMD Ryzen 5 2600
- Memory: 16GB RAM
- GPU: GeForce GTX 2060 / AMD Radeon RX 5600XT
- Storage: 20GB
2. Try adjusting the game’s graphic settings.
Graphic settings can be adjusted by going to the Tablet Menu -> Settings -> Graphics
3. Try reinstalling the game to ensure no corrupted files are inhibiting your gameplay experience.
Q: How can I login with a different account?
A: You can log out through the in-game settings and log back in with a different account.
1. From in-game go to the Tablet Menu -> Settings -> Account -> Title Screen
2. Select the Account icon located in the upper right corner and login.
Q: How can I delete my account?
A: Please refer to the following steps on how to delete your account:
1. From in-game go to the Tablet Menu -> Settings -> Account.
2. Select “Delete Account”
Q: How can I report bugs?
A: DARKEST DAYS is still currently in development and unexpected bugs may occur. We apologize in advance for any bugs experienced.
To report any bugs, you can do so by going to the link below:
https://hangame-mobile-private.oc.nhncloud.com/ddeng/hc/
Q: Why aren’t there any more available quests?
A: This Global Test being conducted was set to deliver the core gameplay ahead of the full-scale OBT slated for the end of March. As such, this Global Test will have limited content available.
The content available during the Global Test are:
Single Player Mode (Sand Creek): Story Quests up to level 20.
Even after completing all single player quests, you can continue to enjoy other modes such as Lonetree, Bielli Island, and Dusk Garden.
Q: When will multiplayer mode be available to play?
A: During the Global Test period, multiplayer modes will be available. Check the below to see when each mode is unlocked.
During this Global Test, only certain multiplayer modes are available.
[Lonetree Tunnel]
- Up to 4 Survivors cooperate to defend against oncoming zombies.
- After reaching level 9, you can gain access by completing the quest “Dangerous Lonetree Tunnel”.
[Dusk Garden]
- Cooperate with other Survivors to defeat bosses and obtain rewards.
- Reach level 13, and complete quests “Something Big” and “Dangerous Lonetree Tunnel”.
- Check the available Dusk Garden participation times daily.
[Bielli Island]
- Supply farming and multiplayer mode.
- Reach level 20 or complete the quest “Behind the Wall”.
- Unlocked once “Tragedy on Bielli Island” and “Dangerous Lonetree Tunnel” is completed.
※ Because of the short duration of this Global Test, the requirements to enter each of the modes have been lowered as described so more players can participate in them. Please note that these conditions may be different for the official launch later.
[How to Enter Multiplayer Mode]
In-game Table Menu -> Other Areas -> Select Desired Mode -> Enter.
Q: How do I change my character information?
A: Once a character is created, altering the character’s appearance is not possible. If you wish to change your character’s appearance, you will need to delete the character and create a new one.
[How to Delete a Character]
1) Tablet Menu -> Settings -> Account -> Title Screen
2) Select the character deletion icon
※ Please note you can only create one character at a time.
Q: I found a user who is abusing the game, what should I do?
A: The DARKEST DAYS team will use the data collected through this Global Test to ensure that users can continue to have an enjoyable gaming experience in the future.
Users who are using cheats, inappropriate language, or other abusive behaviors are prohibited.
Please submit a report with the link below:
https://hangame-mobile-private.oc.nhncloud.com/ddeng/hc
Q: Where can I find the game’s Terms of Use?
A: DARKEST DAYS game Terms of Use, Privacy Policy, and personal information collection/use consent form can be found at the link below.
- Terms of Use: https://accounts.hangame.com/terms/mobile/toastTermAgreeGlobal
- Privacy Policy: https://darkestdays.cdn.toastoven.net/license/2025021718/PRIVACY_TERM_AGREE_EN.html
DARKEST DAYS Team